Frequently Asked Questions

What Materials are used for the furniture?

We use reclaimed timber boards; each piece of wood will be carefully selected. However no two pieces will ever be the same which brings a unique element to the final product. Each piece of wood may contain any of these characteristics; marks on the wood, slight bows and twists, variation in colour, splits, saw marks, grain patterns, knots, dents and nail holes. We believe that this just adds a little extra character to your furniture.

What shipping options do you offer?

We offer two delivery options. The first is a standard delivery with the item flat packed with screws for a home assemble. The second option is installation and delivery , in which one of our friendly team members will hand deliver and build the item for you.

Please see checkout for these options and charges.

Do you offer refunds?

We do not offer refunds on orders. As these are bespoke made to measure we can not offer refunds on these.

Do you offer custom sizes?

We have put a selection of sizes on here however if you are interested in an alternative size then we are happy to help and make the custom sized piece of furniture you wish. Just drop us an email on the contact us page and we can provide you with a quote.

Please note that the we ask you to measure correctly and are unable to offer refunds or replacements on order that are the incorrect size.

Why is my table rougher than expected?

This is totally normal. The rough side is the top of the item. The pre drilled holes are at the bottom.

The roughness is due to the lacquer, over the next few weeks when you use and clean the table the roughness will become smooth.

We apply the lacquer to protect the wood from stains and water damage. 💧